Service Application Engineer

APPLICATION & SERVICE ENGINEER – 3D PRINTING

WHAT YOU WANT TO KNOW

• Location: Stuttgart, Germany
• Working pattern: Predominantly on-site + 50% travel
• Contract: Permanent

JOB DETAILS

Our client is a global manufacturer of industrial 3D printing systems, continuing its expansion across EMEA. This position sits within a small technical team and plays a critical role in supporting the company’s overseas growth strategy. The role is structured as approximately 70% service and 30% application engineering, combining hands‑on installation and maintenance with technical application support and customer validation work.

You will be responsible for full system installations (typically 3–5 days on‑site), commissioning, and final customer acceptance across Europe. Travel is expected up to 50%, primarily within Europe, with occasional global or US support when required.

This is a highly hands‑on, customer‑facing role requiring strong mechanical, electrical, and laser/optical understanding, working closely with both European customers and global engineering teams.

ROLES & RESPONSIBILITIES

• Installation, commissioning, and final acceptance of industrial SLA and SLM systems
• Execution of preventive maintenance and service contracts to ensure long‑term system reliability
• Mechanical, electrical, and laser/optical troubleshooting on‑site and remotely
• Delivery of structured operator training covering machine operation, safety, and basic maintenance
• Support pre‑sales technical discussions in collaboration with sales teams and distributors
• Conduct feasibility studies, sample builds, and application validation based on customer requirements
• Operate and maintain the Stuttgart demo centre
• Create and continuously improve technical documentation and training materials
• Act as the technical bridge between customers and global engineering teams

ESSENTIAL EXPERIENCE

• 3–5 years’ experience within additive manufacturing or industrial equipment
• Hands‑on experience installing and commissioning industrial 3D printing systems
• Strong understanding of SLA technology
• Experience working with laser/optical systems
• Mechanical and electrical troubleshooting capability
• Customer‑facing technical experience
• Willingness to travel approximately 50%

NICE TO HAVES

• Experience with metal AM systems
• Experience working in cross‑cultural or global teams
• German or other European languages

QUALIFICATIONS

• Degree or equivalent experience in Mechanical Engineering, Manufacturing Engineering, or related discipline
• Valid driving licence
• Strong communication skills and confidence working in a customer‑facing environment