Service Engineer – Port Machinery (m/f/d)

Responsibilities

• Perform commissioning, maintenance, and repair work on telescopic handlers, material handlers, and other heavy port equipment.
• Diagnose mechanical, hydraulic, and electrical issues and implement effective solutions.
• Provide technical support to customers, dealers, and internal teams via on-site visits, phone, or email.
• Prepare service reports, documentation, and feedback for continuous product improvement.
• Train customers and partners in equipment operation, maintenance, and troubleshooting.
• Collaborate with the engineering and product support teams to enhance service quality and product reliability.
• Ensure compliance with safety and quality standards in all service activities.

Qualifications

• Technical degree or equivalent qualification in mechanical, electrical, or mechatronic engineering.
• Proven experience in servicing heavy machinery, preferably in the construction or port equipment sector.
• Strong knowledge of hydraulics, electrics, and diesel engines.
• Ability to read and interpret technical drawings and schematics.
• Fluent in German and English (both written and spoken).
• Willingness to travel within Germany and occasionally within Europe.
• Customer-oriented mindset with strong communication and problem-solving skills.
• Valid driver’s license.

Benefits

• Einen modernen Arbeitsplatz in unserer stark expandierenden Europazentrale in Bedburg – bei Köln
• Einen unbefristeten Arbeitsvertrag mit leistungsgerechter Bezahlung
• 30 Tage Urlaub plus SANY-Gründungstag sowie Silvester und Heiligabend (je ½ Tag)
• Eine umfassende betriebliche Altersvorsorge, die mehr als den gesetzlichen Standard bietet
• Diverse Sozialleistungen wie z.B. subventioniertes Mittagessen in der Kantine, zusätzliche kostenlose Heißgetränke
• Mitarbeiterparkplätze
• Ein unkompliziertes, motiviertes und zielorientiertes Team