Service Product Manager - Aftermarket Sales (m/f/d)

Service Product Manager - Aftermarket Sales (m/f/d)

REQUISITION ID: 12095

LOCATION: Hamburg, DE, 22419

DEPARTMENT: Service

As Service Product Manager for Aftermarket Sales, you help shape and grow a global Parts & Services portfolio within an international service organization. You work at the intersection of market analysis, product strategy, and cross‑functional delivery across global Service, Sales, Engineering, and headquarters teams. Your role focuses on identifying opportunities, developing service offerings, and strengthening competitive positioning across markets.

Your tasks

• Analyze global and regional markets, customer needs, and competitor activities to identify growth opportunities for Service Product Manager – Aftermarket Sales initiatives
• Define and own the roadmap for transactional aftermarket service offerings aligned with business strategy and customer value
• Develop service concepts, business models, and business cases to support structured investment and go or no‑go decisions
• Coordinate cross‑functional teams across Engineering, Sales, and Service Operations to enable effective product development and rollout
• Act as key interface during global market launches, ensuring operational readiness and enablement of service organizations
• Support sales activities with technical and commercial expertise during tenders, negotiations, pricing, and documentation development
• Monitor product performance using KPIs, manage innovation pipelines, and drive continuous portfolio improvement and lessons learned

Your profile

• University degree in Engineering, Business Administration, or a related field, or equivalent professional qualification
• Several years of experience in aftermarket sales, service product management, product development, or business development
• Proven experience leading cross‑functional or cross‑regional initiatives across complex organizational environments
• Strong understanding of service strategies, product roadmaps, pricing structures, and value proposition development
• Experience preparing business cases, financial assessments, and portfolio decisions for senior stakeholders
• Structured, analytical working style with the ability to translate market insights into actionable product initiatives
• Fluent English skills for international collaboration, with additional languages such as German or Spanish considered an advantage

Your benefits

#GreenerFuture : Shape a sustainable future with us – your work makes a real contribution to the environment.

#Flexibility : Work‑life balance is important to us – we offer flexible working hours, various working time models, and up to 8 days of mobile work per month.

#Mobility : We promote sustainable mobility – we support you with an 80% subsidy for the public transportation ticket (Deutschlandticket) and a €15 employer contribution for bike leasing.

#CareForTomorrow : With our company pension scheme, you secure a financial advantage for the future – complemented by the option of occupational disability insurance.

#Health : Your health matters to us – benefit from health days, company sports activities, office yoga, and free support from the pme Family Service.

#Holiday : We offer you 30 days of vacation per year based on a full‑time position, plus December 24th and 31st off.

#OneCompany : Stronger together– with over 10,000 employees from 95 nations, we promote an international and collegial corporate culture.

#CorporateBenefits : Saving made easy – enjoy attractive discounts on travel, tech, and much more.

*Some offers may vary by location

Equal Employment Opportunity

Nordex adheres to a policy of equal employment opportunity. All employment decisions are made without regard to religion, age, sex, color, national origin, handicap, or other protected class and are in full compliance with all federal and state laws.

Severely disabled applicants and applicants of equal status will be given special consideration in the event of equal suitability.

In principle, employment is also possible on a part‑time basis.