ServiceNow Consultant

Duration: 6 months Location: RemoteLanguage: German speakingStart date: 1st January 2026 We are looking for a Senior ServiceNow Technical Consultant with a strong technical background, exceptional client-facing skills, and the ability to work proactively within German-speaking enterprise environments. You will play a key role in delivering high-quality ServiceNow solutions, guiding customers through technical and functional decisions, and supporting pre-sales engagements where needed. Key ResponsibilitiesLead the technical design, configuration, and implementation of ServiceNow modules across multiple functional areas.Engage directly with customers in the DACH region to understand business requirements, translate them into technical solutions, and ensure successful project delivery.Develop, customize, and troubleshoot ServiceNow applications using strong JavaScript and scripting expertise.Provide advisory support to clients with a strong business mindset and high level of social competence.Contribute to pre-sales activities—including solution scoping, effort estimation, and technical demonstrations—where required.Work proactively to foster growth within German accounts and maintain strong customer relationships.Collaborate with internal and external stakeholders to ensure best-practice implementations and high service quality. Required Skills & Experience5+ years of hands-on ServiceNow experience in technical consulting roles.Very strong JavaScript / scripting capabilities within the ServiceNow ecosystem.Demonstrated ability to work independently with clients, gathering requirements and delivering end-to-end solutions.Broad, modular ServiceNow background (e.g., ITSM, ITOM, HRSD, CSM, etc.).Native-level German language skills—written and spoken.Strong social skills, open personality, excellent communication, and a proactive mindset.Ability to work fully remote while maintaining high collaboration standards.Experience supporting pre-sales activities is highly valuable. CertificationsServiceNow CSA (Certified System Administrator) – requiredAdditional certifications (CIS, CAD, etc.) are a plus. Interview Process2-stage interview processStage 1: Technical and experience-focused discussionStage 2: Client-facing / cultural fit assessment