Sr Manager, Mid-Market Sales

As a member of our EMEA Mid Market Sales team you will have a major impact on our future success by leading a team of Account Executives across the region for one of the companys most strategic functional groups. With collaboration and support from Sales Product Management and the executive team you will have an opportunity to influence significant revenue growth for ServiceNow. You will be empowered to recruit, build and coach your team as well as help define, develop and optimise our Inside Sales operating model and processes.

What you get to do in this role:

• Manage recruit coach and inspire a new high‑calibre sales team
• Lead the team to assist with strategic account planning territory planning and researching prospect customers.
• Lead all operational aspects of your team to optimise sales productivity and further improve overall customer satisfaction.
• Communicate clear goals and roles to team members set and track KPIs and reward team efforts and accomplishments.
• Represent the EMEA SouthSales organisation within the regional business and keep market sales leaders updated on revenue forecasts and productivity improvements.

Qualifications

• Demonstrable experience leading a sales team in a high‑growth technology company preferably in the B2B SaaS space.
• Validated track record of consistently exceeding pipeline and revenue targets with demonstrated pipeline forecasting skills.
• Ability to be a thought leader on further improving internal processes.
• Excellent stakeholder management skills.
• Experience recruiting, coaching and managing high sales performers and building an outstanding team culture.

Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including non‑traditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate!

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third‑party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

Remote Work : No

Employment Type : Full‑time

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