Staff Engineer, EMEA Customer Quality Engineering (CQE)

**Responsibilities:**Consumer, etc.) with a focus on various quality aspects. Duties include management and communication of customer failure analysis requests, issue resolution, improvement activities, new product introduction (e.g. APQP/PPAP), PCN communication and approvals, periodic quality reviews and customer quality status reports. · Advocate for customers by representing their views and requirements. Understand, interpret, initiate and drive quality system/process improvements to meet customer’s evolving needs by meeting or exceeding customer expectations as reflected in customer responses and scorecard performance. · The candidate should be a self-motivated quick learning problem solver with excellent communication skills who can find and facilitate data-driven solutions for complex issues. · This role also requires partnership with customers on PCN and PDN change management activities.**Qualifications:**· Minimum 5 years of relevant experience· Proven problem solving with excellent analytical, verbal and written communication skills including ability to present internally and externally to multiple levels of an organization. · Experience in project and account management accountable for driving projects to rapid completion. · A comprehensive understanding of quality, reliability, and failure analysis processes and requirements for semiconductors is desired.Solid understanding of the Automotive market and quality requirements (APQP, PPAP, SPC, FMEA) and problem solving tools such as 8D, 5-Why, Is/Is-Not, Ishikawa/Fishbone/FTA diagrams. · Data analysis skills to look for signals in semiconductor manufacturing data, customer issues, and project hurdles is a plus. · Demonstrate prioritization skills coupled with organization skills so that ADI can execute to plans with our customers at the center of all our actions.· Proven ability to work in large, complex, global organizations· The candidate will also need to demonstrate effective constructive confrontation skills as needed, to ensure that all the right resources at ADI are mobilized to address any customer concerns.· Ability to travel locally, domestically (Europe) and internationally occasionally required.
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