Supply Chain Manager (m/f/d) – HVAC / Air Conditioning Systems

Carrier est engagé dans l’égalité des chances et l’inclusion. Toutes les candidatures qualifiées seront examinées dans le respect de la réglementation et un accompagnement spécifique sera fourni à la prise de poste.

Location: Europe

Function: Supply Chain / Commercial Operations

Carrier is the leading worldwide provider of heating, ventilation, and air conditioning (HVAC), refrigeration, fire, security, and cold chain solutions. We invented the modern air conditioning, and our team of pioneers and innovators have a long trajectory of developing new technologies. Now part of the Carrier Group, Viessmann combines innovative technologies with a strong commitment to environmental responsibility, promoting comfort and sustainability. Viessmann is a global leader in sustainable climate and energy solutions, dedicated to creating living spaces for future generations.

Role Summary

The Supply Chain Manager is responsible for the end-to-end coordination of order processing, delivery execution, and invoicing for air conditioning systems in an international environment. The role acts as a central interface between European customers, Asian and European manufacturing plants, logistics partners, and internal commercial teams, ensuring smooth operations, transparent communication, and reliable reporting.

Key Responsibilities

• Manage order intake, processing, and confirmation in SAP
• Coordinate orders with manufacturing plants located in Asia and Europe
• Manage international deliveries and shipment execution to customers across Europe
• Coordinate with freight forwarders and logistics service providers
• Create and process customer invoices in SAP
• Act as primary contact for customers regarding orders, deliveries, and invoices
• Communicate closely with factories, customers, and internal stakeholders
• Prepare statistics, reports, and analyses related to orders, deliveries, and performance
• Support continuous improvement of supply chain and order-to-cash processes

Key Interfaces

• European Sales Organizations and Customers
• Manufacturing Plants in Asia and Europe
• Logistics Providers and Freight Forwarders
• Sales, Finance, Commercial, and SAP / IT Teams

Qualifications

• Degree in Business Administration, Supply Chain Management, Logistics, or comparable qualification
• Experience in supply chain, order management, or commercial operations
• Solid SAP experience (Order Management / Invoicing)
• Experience with international supply chains and deliveries
• Fluent in English; additional languages are an advantage

Key Competencies

• Strong coordination and communication skills
• Structured, reliable, and analytical working style
• Customer-oriented mindset
• Ability to work effectively in an international environment