Supportyourapp: (fluent Czech) Customer Support Consultant (remotely)

Headquarters: Budapest, Budapest, Hungary

Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

What you will do

• Communicate with hot leads and existing customers via calls, emails and chats
• Build positive and long‑lasting relationships with customers
• Meet team KPIs
• Always be up‑to‑date with cutting‑edge technology
• Securely work with customers’ sensitive information
• Apply the latest and greatest customer happiness practices
• Maintain working knowledge of our client’s products and services

What you need to succeed in this role

• Excellent Czech and English (B2) communication skills
• Attention to details
• Analytical and research skills
• Positive and responsible attitude
• Personal laptop or computer (at least 8 GB of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Will be a great plus

• Customer service or sales experience
• Experience with CRM systems

Benefits and Perks

• Fixed schedule: Monday to Friday 9 AM–5 PM, CET
• Opportunity to work fully remotely
• Inclusive international environment
• Compensation in USD
• Good bonuses for referring friends
• Paid intensive training and probation
• Work‑life balance
• Responsive management interested in your growth and long‑lasting cooperation
• Greenhouse conditions for self‑development

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.

Your personal data will be processed as described in the SupportYouApp Candidate Privacy Notice.