Team Lead Inside Sales (m/f/d) for our Team in Hilden

Team Lead Inside Sales (m/f/d) for our Team in Hilden

Your mission

We want you! This is not traditional Inside Sales Team Lead role. This is a strategic commercial Team Lead role at the heart of our revenue engine. As Team Lead Inside Sales, you elevate the commercial performance, strategic direction, and professional maturity of our Inside Sales organization, including Internal Account Managers and Commercial Inside Sales. You act as a commercial multiplier, capability builder, and cross‑functional integrator across the company. In this role you will report to our COO. You lead with commercial sharpness, operational understanding, and an eye for scalable growth. You are responsible for the commercial performance, development, and execution quality of your Inside Sales team. Together with the second Inside Sales Team Lead, you share governance over the PO Team and ROW Vendor Management. You connect commercial ambition with operational feasibility and drive improvements across the organization.

Would you like to work in an international corporate environment where accuracy, personal responsibility, and teamwork are valued? Then join Fineline Global – one of the leading suppliers of printed circuit boards, electronic components, and modern energy storage systems (BESS).

Responsibilities:

• Drive commercial performance of Inside Sales by steering revenue, margin, account strategy, commercial discipline, and negotiation & pricing ownership.
• Improve pipeline quality, hit rate, and commercial execution through clear routines, Scoreboard leadership, and structured performance focus.
• Develop IAMs into strategic commercial partners and strengthen Commercial Inside Sales in commercial awareness, customer management, communication, and execution quality.
• Build capability across the team through structured development plans, clear ownership levels, and continuous improvement culture.
• Co‑lead PO (Order Entry) and ROW Vendor Management to ensure operational discipline, process efficiency, transparency, and reliable execution.
• Align commercial ambition with operational feasibility by identifying bottlenecks, improving processes, and ensuring predictability across workflows.
• Collaborate closely with Logistics and Engineering to protect customer satisfaction, elevate operational/technical issues early, and ensure feasibility of commercial commitments.
• Drive cross‑department improvement initiatives that strengthen alignment across the value chain and elevate revenue quality and customer trust.

Your profile

Experience:

• Strong B2B commercial team leader with proven responsibility for revenue, margin, and strategic account steering; able to drive commercial performance through structure, clarity, and ownership.
• Demonstrated leadership experience in developing commercial teams, coaching different seniority levels, and building clear ownership profiles and commercial maturity.
• Solid operational understanding of order flow, vendor management, and supply‑chain dynamics to ensure feasibility of commercial commitments and proactively remove bottlenecks.
• High ability to influence and align cross‑functional peers including Logistics, Engineering, and Vendor Management without relying on formal hierarchy.
• Strategic thinker with strong hands‑on execution capabilities, connecting commercial ambition with operational reality and elevating organizational performance through discipline and reliability.
• Performance‑driven, commercially sharp, structured, solution‑oriented, and confident in challenging issues to protect revenue, margin, and customer satisfaction.

Why us?

Why should you join us?

• Flexible working: Home office option for 2 days per week + full equipment (laptop, dual monitors, height‑adjustable desk) for your home office workspace – enabling you to work the way that fits your life best.
• Reliable additional benefits: company pension plan, capital‑forming benefits, private health insurance with a health budget of up to €300 per year, and much more.
• Freedom for you: flexible working hours for personal appointments such as doctor's appointments, additional vacation days for special events, and special leave on your birthday.
• Community: Regular team events, joint lunches, summer parties, and Christmas celebrations promote togetherness in a friendly and appreciative atmosphere.
• Values that are lived: We cultivate a trusting corporate culture in which openness, cohesion, and mutual support are not just buzzwords.
• Feel‑good extras: Office dogs and kids are welcome! For short breaks in between, table soccer and darts are available to help you clear your head.
• Secure job: We are interested in long‑term cooperation and want to offer you prospects in a future‑proof, international industry – combined with local down‑to‑earthness.