Technical Consultant

Overview

Centric Software® is a global leader, providing an innovative and AI-enabled product-concept-to-commercialization platform for retailers, brands and manufacturers of all sizes. We equip retail, fashion, luxury, footwear, outdoor, home and consumer goods brands with pioneering best-of-breed solutions to plan, design, develop, source, comply, buy, make, price, allocate, sell and replenish products. Our technology powers brands to streamline processes, drive efficiency and operate with confidence in an ever-changing market.

Our story is one of rapid growth, bold ideas and extraordinary opportunities. We’re here to challenge the status quo—and we’re looking for brilliant people who want to do the same. No matter where you are in the world, this is your chance to be part of something exceptional.

About The Role

As Technical Consultant you will already have gained valuable experience implementing C8 across multiple clients. This experience is the cornerstone for your success and the basis to support the rest of the Technical/Functional team to achieve success in their projects. Within each project the challenges are different but the requirements to deliver quality is a constant that threads its way through all aspects of delivery. As an experienced Technical Consultant, you strive to keep a high standard of delivery from a technical perspective by also supporting the Project and Leadership team to work towards a common goal.

Responsibilities

• Ensure a utilization target of 80% is kept.
• Lead Customer sessions for Migration and Integration
• Explain Architectural concepts based on C8 deployment options
• Understand and explain C8 best practices that will lead to a successful deployment.
• Work with the Functional stream to get the best solution based on customer requirements.
• Document implementation details for future use, either for support or the client themselves.
• Prioritization of Tasks against plan
• Conflict Management
• Escalation Management
• Understanding of customer SOW
• Provide estimation based on functional requirements
• Create and follow up on Technical Tasks to provide the required solution based on overall Project plan.
• Time Management & Tracking
• Budget Management for Technical tasks (example: data migration and integration) raising deviation when visible.
• Proactive progress tracking on assignments and timely feedback to Project Management
• Train customers on C8 technical solution according to the Centric training offerings throughout the different phases of the project

Daily Tasks

• Installation of C8 components
• Building of Migration code using Native Importer.
• Configuration of attributes based on Functional requirements.
• Advanced configuration based on Best practices.
• Data export setup
• Running upgrades for customer

Skills

• Execute Centric implementation methodologies
• Requirements gathering & documentation
• Translate functional requirements into performant Technical solutions
• Communication (internal / external)
• Create and recommend Technical options
• Explain complex Technical solution and concept in a simple understandable manner
• Feedback loop to project team
• Willing to share knowledge on different levels of the Centric organization
• Prepare and lead Trainings for both internal resources as well as customers based on demand
• Continuous Skill Development based on new Technologies added to the Centric enterprise.
• Tools:
• GitHub
• TypeScript
• Confluence & Jira
• Teams
• Excel
• Notepad ++
• Visual Studio Code
• Linux (basic)
• Qualifications:
• Certified IT Education and programming experience
• Java/JavaScript coding experience
• XML experience
• Database experience MSSQL / Oracle

Centric Software provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status or genetic information.