Technical Project Review - Solar Campaign

Detail‑Driven Solar Professionals Wanted! If you excel at accuracy , technical problem‑solving , and delivering top‑tier customer support , this role is for you.

ClearSource is seeking a Technical Project Review skilled in permit preparation , system activation , and customer education across major platforms. With a background in Engineering or Drafting , AutoCAD experience , and 1–3 years in technical or solar support, you’ll ensure homeowners receive smooth activation, clear guidance, and fast issue resolution. We’re looking for individuals who embody the ClearSource Core Values: Customer First, Personal Accountability, Humble Courage, Hungry, Happy, and Healthy. Join a team that values excellence and helps power a cleaner, smarter energy future. Apply now!

What you will do as a Technical Project Review

Solar Permit Preparation

• Create accurate solar permit packages that meet AHJ requirements, client processes, SLAs, productivity goals, and quality standards.
• Follow assigned schedules and maintain professional, responsive communication.
• Participate actively in weekly meetings, 1:1s, and team huddles.

System Activation & Onboarding

• Assist homeowners with account setup, system activation, and commissioning.
• Verify system data accuracy (production, consumption, battery performance, connectivity).
• Confirm PTO status and system readiness and guide customers through app setup and basic features.

Customer Support & Education

• Educate homeowners on energy production, consumption, and battery functionality.
• Handle inquiries via phone, email, chat, and ticketing tools.
• Communicate technical details clearly and in customer‑friendly terms.

Troubleshooting & Resolution

• Resolve activation and monitoring issues (e.g., offline gateways, missing data).
• Collaborate with internal teams and manufacturer support for escalations.
• Document issues, solutions, and follow‑ups in CRM and service systems.
• Live by and promote the ClearSource Core Values (Customer First, Personal Accountability, Humble Courage, Hungry, Happy and Healthy).

What We're Looking For

• Engineering graduates preferred; or other technical course graduates with at least one year of hands‑on experience using AutoCAD or exposure to solar‑related projects.
• 1–3 years of experience in technical support, preferably within the solar or energy industry.
• Familiarity with homeowner support or home technology products, with working knowledge of platforms in solar supports.

What We Offer

• Competitive salary – Get paid for doing what you love!
• Medical and dental insurance (with free dependent coverage!).
• Group life insurance for peace of mind.
• Paid time off (PTO) – Because work‑life balance matters.
• Outstanding career growth opportunities – Learn, advance, and develop your career.
• A fun, innovative, and energetic team culture – Be part of a company that values its employees.
• Skills and leadership development to help you reach your full potential.
• Free meal for onsite employees.

ClearSource Core Values

• Customer First – We are obsessed with delivering an exceptional customer experience.
• Personal Accountability – We do the right thing and own our actions.
• Humble Courage – We embrace feedback, seek growth, and push ourselves to improve.
• Hungry – We bring passion, energy, and drive to everything we do.
• Happy & Healthy – We believe in balance, well‑being, and a positive workplace.

If these values resonate with you , this is your chance to join a fast‑growing, high‑performing team!

Come join our team and see why ClearSource is an employer of choice.

Office Address:10th Floor Rockwell Business Center Tower 1, Ortigas Avenue, Pasig City