Werkstudent Industrial Engineering – New Product Introduction (m/w/d)

Gains business, administrative and/or trade experience through on‑the‑job training, participation in project work and by working with experienced professionals in a discipline or subject area. Works as a team member within an assigned group or location, accomplishing assignments with guidance from an assigned mentor, attending job‑related training and participating in team and/or co‑op / internship events.

Business Operations (i.e., Accounting / Finance, Administrative Services, Service Contract Support)

• Gaining understanding of DN systems, processes and procedures within either an internal functional area or a customer support group.
• Gaining experience with data management, customer response and/or related information systems.
• Researching data within assigned and structured datasets.
• Assisting with development of documents and presentations based on data analysis.
• Assisting with research and response to customer inquiries, issues or concerns.
• Ensuring the accuracy of invoice, service contract, accounting or similar documents and data.
• Performing assigned transactional work such as data entry, package preparation, etc.

Technical Operations (i.e., Field Services, Computer Services, Engineering Support)

• Gaining understanding of DN product and/or facility design, development, installation, maintenance and related procedures and processes.
• Contributing to repairs, upgrades, decommissioning, deployment, cabling, etc.
• Assisting with troubleshooting of machine failures, bugs and other issues.
• Assisting with response to customer reported inquiries, issues and concerns.
• Assisting with assigned project work – associated with product or component development, repair or upgrade.

In All Cases

• Attends team meetings.
• Proactively seeks to learn and improve capabilities associated with work assignments.
• Solicits and accepts performance related feedback.
• Builds positive and professional working relationships with team members, other work colleagues and with relevant supervisor / manager.

• Very good knowledge of German and English, both spoken and written.
• Confident use of MS Office and ERP programs.