Are you fluent in Englisch? Can you also speak Croatian, Czech, Romanian or Portuguese? For our Avedo Hamburg location, we are looking for you as a Customer Experience Manager (m/w/d) English and Hungarian/Slovak in full-time.

Your Benefits

secure full-time fixed salary from day one
service hours from monday to friday: 7-20h (self scheduled), also Saturday on request
after successful training, you'll work in a hybrid model

uncomplicated entry into the job through professional and remunerated induction and training
Avedo benefits discounts for online shops and travel portals, company events, table football, snack machine, etc.

Your Tasks

handling internal customer service issues(in wirting only)
quality assurance
constantly reviewing and improving existing processes
supporting new projects
testing of new projects

Your Profile

fluent in English and German
good working knowledge of MS Office
currently living in Hamburg or the surrounding area (within commuting distance)
strong communication skills and service mentality
high degree of self-motivation and willingness to learn
ability to work independently and grasp things quickly
nice to have: international travelling

About us

Are you a customer service professional, a thoroughbred salesperson or a career changer? Then our call centre is the right place for you! Everyone is welcome here - regardless of your professional background. We'll teach you everything you need for the job! Our strength? Supporting customer communication for various clients. With over 40 call centres in Germany and Europe, we are a strong partner for our customers. To make this a success, teamwork is our top priority. Together, we ensure that we are not only successful, but also create better customer experiences. So, what are you waiting for? Become part of our team and experience the exciting world of customer service!

All names are directed at all genders.

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Avedo Ströer Dialog Group