Careers > Office > Customer Service & Order Management Specialist (m/f/d)

Office

Customer Service & Order Management Specialist (m/f/d)

Supporting our national and international customers via phone and email
Processing, managing and tracking customer orders
Coordinating delivery schedules with internal departments
Handling customer enquiries and complaints in a professional manner
Maintaining and updating customer and order data in our ERP system
Contributing to the continuous improvement of customer service and order management processes
Good written and spoken English skills
Previous experience in customer service, sales support or order processing is an advantage
Additional language skills (e.g. Spanish, French or Italian) are a plus
Strong communication skills and a customer-focused mindset
Structured and self-reliant way of working
Team player with a solution-oriented approach

Your benefits at Obeck

Flexible working hours & home office days by arrangement
Competitive salary and 13th-month salary
Performance-related bonuses
30 days of vacation plus company holidays on 24.12. & 31.12.
Payment of daycare fees
Supplementary health insurance & health bonus
Opportunity to expand your responsibilities towards sales support and direct customer contact
Job bike program
Air-conditioned office spaces with optimal ergonomic and technical equipment

You can expect an established family business specialising in the production of high-quality PET packaging and matching closures. Recognised as one of the 300 most crisis-resistant companies in Germany, we not only offer a secure job but also the opportunity to be part of a modern and continuously expanding company.

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OBECK VERPACKUNGEN GmbH