This senior role sits at the core of global quality assurance operations, ensuring consistent delivery standards across multiple international teams.
You will act as a key connector between QA leadership, site operations, and client-facing teams, bringing structure and clarity to complex environments.

Key Responsibilities:

Support global QA operations across multiple regions, sites, and client accounts.
Strengthen QA reporting frameworks, KPI tracking, calibration processes, and performance insights.
Monitor quality trends, identify recurring issues, and drive continuous improvement actions.

Requirements:

Strong experience in QA operations, programme management, or leadership within multi-site environments.
Proven ability to influence stakeholders and translate data into actionable insights.
Excellent communication skills and comfort working across global time zones.
Competitive salary package with fully remote or hybrid working flexibility.
Opportunity to influence global QA strategy and work with international teams.
Involvement in AI-driven quality initiatives and career development opportunities.

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