Senior Manager, Global QA Operations (Fully Remote)

• This senior role sits at the core of global quality assurance operations, ensuring consistent delivery standards across multiple international teams.
• You will act as a key connector between QA leadership, site operations, and client-facing teams, bringing structure and clarity to complex environments.

Key Responsibilities:

• Support global QA operations across multiple regions, sites, and client accounts.
• Strengthen QA reporting frameworks, KPI tracking, calibration processes, and performance insights.
• Monitor quality trends, identify recurring issues, and drive continuous improvement actions.

Requirements:

• Strong experience in QA operations, programme management, or leadership within multi-site environments.
• Proven ability to influence stakeholders and translate data into actionable insights.
• Excellent communication skills and comfort working across global time zones.
• Competitive salary package with fully remote or hybrid working flexibility.
• Opportunity to influence global QA strategy and work with international teams.
• Involvement in AI-driven quality initiatives and career development opportunities.