We’re growing our team and looking for a Key Account Manager (m/f/d) to work closely with our international customers and keep projects moving forward.

As a Key Account Manager (m/f/d), you’ll be the main point of contact for our international customers. You’ll make sure orders, deliveries, and ongoing projects are well organised, and that customer needs and internal processes stay aligned.

Responsibilities

Supporting international customers in day-to-day business
Managing and processing customer orders
Monitoring delivery schedules and ongoing production
Creating and maintaining forecasts together with customers
Coordinating reorders and recurring requirements
Acting as the key link between customers and internal teams such as production, design, and development
Ensuring clear communication, smooth workflows, and high customer satisfaction
Supporting managers with operational and organisational tasks

Qualifications

A proactive, hands‑on mindset and willingness to take ownership
Experience in customer support, key account management, or an international B2B environment
A structured, reliable, and solution‑oriented way of working
Strong communication skills, team spirit, and a good sense for people

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Sales and Business Development

Industry

Consumer Goods

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Vertex Global VM