You will act as the voice of Wealthsimple, breaking down complex financial concepts for clients.
You will own the client journey end-to-end, ensuring their financial goals are met.
You will work cross-functionally with Product and Operations to improve tools.

Who You Are & What You Bring:

You have 1–2 years of high-volume customer service experience.
You have a genuine interest in personal finance and the stock market.
You are resilient, adaptable, and ready for a rotating schedule in a hyper-growth environment.

The Perks:

Generous paid time off including vacation and wellness days.
Comprehensive health benefits and life insurance.
Access to group savings with employer match and WFH stipend.

Wealthsimple

Wealthsimple is Canada's leading financial innovator, offering a full suite of simple, sophisticated financial products across investing, trading, cryptocurrency, tax filing, spending, and saving. The company serves over 4 million Canadians, holds over $155 billion in assets, and employs over 1,500 people across North America with a hybrid team culture.

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Wealthsimple

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