Client Operations Associate (Fully Remote)

• You will act as the voice of Wealthsimple, breaking down complex financial concepts for clients.
• You will own the client journey end-to-end, ensuring their financial goals are met.
• You will work cross-functionally with Product and Operations to improve tools.

Who You Are & What You Bring:

• You have 1–2 years of high-volume customer service experience.
• You have a genuine interest in personal finance and the stock market.
• You are resilient, adaptable, and ready for a rotating schedule in a hyper-growth environment.

The Perks:

• Generous paid time off including vacation and wellness days.
• Comprehensive health benefits and life insurance.
• Access to group savings with employer match and WFH stipend.

Wealthsimple

Wealthsimple is Canada's leading financial innovator, offering a full suite of simple, sophisticated financial products across investing, trading, cryptocurrency, tax filing, spending, and saving. The company serves over 4 million Canadians, holds over $155 billion in assets, and employs over 1,500 people across North America with a hybrid team culture.