Account and Relationship Management Executive (m/f/d)

**Build a better tomorrow, today!**For 180 years, Wolters Kluwer has been innovating the way professionals and businesses work. employees are at the cornerstone of bringing our vision to life. We are a technology-led global software and services company. Our success has been built upon smart thinking and listening to each other. Our pursuit of excellence coupled with the pride we take in our work, enables our customers to solve their most critical problems. At Wolters Kluwer we encourage you to be your unique self, bring your ideas to life, learn, develop, and thrive. We offer you a world of endless opportunities. Join us and build a brighter future!We have an exciting permanent Sales role within our Health Research Division (HR) in Health. We are looking for an **Account and Relationship Management Executive** **(m/f/d)** based in Germany. This role reports to the Associate Director of Sales Germany, Austria and Switzerland.The **Account and Relationship Management Executiv****e (m/f/d)** is responsible for building and maintaining effective long-term relationships and a high level of satisfaction with decision makers and influencers at an assigned group of customer accounts in Germany, Austria and Switzerland. Responsible for developing and implementing a comprehensive sales plan that includes new and existing sales strategies for large key accounts. This position will collaborate closely with colleagues from the Ovid Sales Team to maintain and grow existing accounts, while also working independently to create new opportunity throughout the territory.Health Research provides lifelong learning, research and practice information solutions for healthcare practitioners, researchers and students. We provide high-quality content and workflow solutions in the medical, nursing and allied health segments to institutions and individuals globally.## Responsibilities* Manages the following types of accounts in the assigned region: Clinical and Corporate Institutions* Develops sales strategies for prospects and assigned accounts and successfully manages deals through the sales cycle* Develops and maintains a sales pipeline of opportunities to achieve sales objectives via prospecting and account management* Plans, organizes, and implements sales activities in order to achieve defined revenue goals* Builds and nurtures strong customer relationships and develops new business within the assigned region* Makes presentations to new prospects and existing customers in the identified markets* Conducts approximately 180 face-to-face on-site sales calls per year* Plans and implements promotional work and tracks sales activities on accounts within the region* Quotes prices, prepares proposals and provides information regarding terms and conditions* Participates in regional and national trade shows, conferences and sales meetings* Compiles data on marketing trends, competitive products and pricing and reports to management* Enters sales activity, new prospects and all account information into SalesForce.com (CRM system)* Prepares and submits weekly financial reports for the region## ## **Required skills*** Track record/multiple years field selling experience* Experience with complex Sales/Solution Selling* Applied consultative sales approach combined with presentation skills* Knowledge of Publishing/Information industry and / or clinical and Corporate market experience* Knowledge of Ovid products and services welcomed* Knowledge of Windows, Internet/WWW, CRM Applications, SalesForce* Fluent spoken/written English and German* Excellent communication (reading, writing, speaking and listening) skills* Strong interpersonal skills and the ability to collaborate seamlessly across departments within Health Research* Interacts with marketing, sales support, technical support, customer success, product strategy and the Associate Director of Sales* Intrinsically self-motivated, quick learner, disciplined time management and result-driven* Highly organized and capable of working in a structured manner, effectively managing tasks and priorities to ensure efficient workflow* Growth mindset## What we offer* hybrid (Berlin) and flexible working hours* 30 days of vacation* work from anywhere (20 days within 12 months)* Company events* Volunteer Day: one day off a year for your volunteer work* Company pension plan* Many health offers* E-learning via LinkedIn and other training and development opportunitiesThe HR business provides health solutions that help clinical professionals learn, practice, conduct research and advance their careers using market-leading tools and evidence-based informationProfessionals, researchers, students, and information managers in the scientific and healthcare communities rely on HR for the information they need to explore a new theory, fuel a new discovery, inform ongoing research, and improve patient care. We provide customized clinical, research, and educational solutions that help each individual and each organization transform information into knowledge.## **Apply**If you are a motivated individual with a passion for driving business growth, we would love to hear from you. Simply by clicking on the apply button!**Contact**Anna Faucett Senior Recruiter ## Our Interview Practices*To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.**Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.*Wolters Kluwer reported 2025 annual revenues of €6.1 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs more than 21,000 people worldwide. Our customers work in industries that impact the lives of millions of people every single day. Our mission is to empower our professional customers with the AI-powered solutions they need to make critical decisions, achieve successful outcomes, and increase productivity. We deliver trusted, AI-powered expert solutions that combine deep domain knowledge, proprietary content, and advanced technology to provide expert-validated insights, automate workflows, and drive better outcomes. Today, nearly 70% of our digital revenues come from AI-powered solutions, reflecting our strategic focus on embedding AI into professional workflows and delivering measurable productivity gains. We are committed to helping professionals navigate complexity, improve the way they work, and solve critical challenges through cloud-based, AI-powered platforms that integrate seamlessly into their workflows and ecosystems. Our solutions are designed to deliver impact when it matters most, especially in high-stakes environments where accuracy and trust are essential. With a nearly 190-year legacy, Wolters Kluwer continues to evolve its portfolio of digital solutions and services to meet the changing needs of professionals worldwide, enabling them to work faster, make smarter decisions, and deliver better outcomes.For more information about our solutions and organization, visit , or follow us on , and .At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees
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