Account Development Representative Manager

Account Development Manager

We are looking for a strategic, results-driven Account Development Manager to lead and be involved in the scale of our Europe and APAC ADR team.

Responsibilities

• Lead, mentor, and coach a team of Account Development Representatives across Europe and APAC.
• Manage the full team lifecycle: recruit, onboard, and train new hires, set clear KPIs, conduct regular performance reviews and provide ongoing coaching and training to foster a high-performance culture and drive results.
• Develop and implement scalable outreach strategies, cadences, and workflows that maximize ADR efficiency.
• Serve as a thought leader by understanding industry trends, client challenges, and market segmentation, positioning Feedzai's solutions to solve client needs with key messaging.
• Aggregate market information and provide creative feedback to stakeholders to refine the Go-to-Market (GTM) strategy and spot new opportunities.
• Oversee inbound and outbound lead generation strategies, ensuring alignment with marketing, field sales, and partner managers on messaging and targeting.
• Coach the team on best practices for outbound campaigns (leveraging emails, account based marketing, calling, social selling, and more) and lead nurturing to convert them into qualified opportunities.
• Ensure application of BANT, CHAMP, and SPIN methodologies for a customer-centric, value-selling approach, and manage the successful handover of qualified opportunities.
• Be data-driven to accurately forecast lead conversion and proactively build the required pipeline to hit targets.
• Leverage sales engagement platforms (e.g., Salesforce, Outreach) to monitor activity, report on team performance, and provide insights to leadership.

Qualifications

• 3+ years of proven experience managing a global sales development team, with a strong track record of supporting and building high-performing ADR or Inside Sales teams and exceeding pipeline generation targets.
• Experience in selling enterprise technology in a fast-paced start-up or scale-up environment.
• Deep understanding of sales development best practices, lead generation strategies, and CRM technologies.
• Exceptional leadership, coaching, and mentoring skills with a passion for developing talent.
• Excellent communication, interpersonal, and conflict resolution skills.
• Hands‑on, strategic thinker with the ability to translate business objectives into actionable team goals and demonstrate creative thinking for new opportunities.
• Proven experience in the Financial Services industry preferred (Financial Crime is a plus).

First 30 Days

Immersed in our brand with training, connections, and one-on-one time with your manager. May shadow colleagues virtually or onsite, access information to understand the history and context, and start working on projects and collaborating on active work. We look forward to having you join the team!

Equal Opportunity Employer

Feedzai is an Equal Opportunity Employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Feedzai does not accept unsolicited resumes from recruiters or employment agencies.

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