Account Manager, Inside Sales

• Manage and process customer orders from receipt through execution and delivery
• Act as the key interface between customers, internal departments, and the factory in Germany
• Coordinate project timelines, milestones, and deliverables with the German team
• Review and interpret technical documentation, drawings, and specifications
• Ensure compliance with contractual obligations, company standards, technical requirements, safety standards, and commercial laws
• Communicate with sales, offer management, engineering, procurement, production, accounting, controlling, logistics, and external stakeholders
• Monitor project progress, identify risks, and implement corrective actions
• Support continuous improvement in order processing and project workflows
• Assist in contract review and alignment with German commercial law and international standards
• Create order confirmations, bills, guarantees, and internal documents

Requirements

• Communication skills in English and German
• Experience in the lifting equipment or crane industry is essential
• Ability to work within a global team in a remote working environment
• Bachelor’s degree in Engineering, Industrial Management, or a related technical field
• Minimum 3 years of experience in technical order processing or project coordination
• Excellent communication skills in English and German in speech and writing
• Basic understanding of German commercial law (e.g., BGB, HGB) and international contract principles
• Strong understanding of manufacturing processes and technical aspects
• Solid commercial knowledge including pricing, costing, and ERP systems (e.g., SAP)
• Ability to organize multiple jobs and meet deadlines
• Ability to learn and adapt quickly
• Understanding of technical requirements, safety standards, commercial rules, and laws

Core Competencies

Demonstrates expertise in managing customer orders and project coordination within the lifting equipment industry, ensuring compliance with technical and commercial standards while effectively communicating in English and German.

Highest-signal resume keywords

• Project Coordination
• Technical Order Processing
• Communication Skills in English and German
• Understanding of German Commercial Law
• Experience in Lifting Equipment Industry

ATS Optimization Keywords

Hard Skills

• Technical Documentation Review
• Manufacturing Processes
• Contract Review
• Order Management
• ERP Systems
• Safety Standards Compliance
• Project Monitoring
• Risk Identification
• Continuous Improvement
• Deadline Management

Soft Skills

• Adaptability
• Organizational Skills
• Interpersonal Communication

Industry Keywords

• Lifting Equipment
• Crane Industry
• International Contract Principles
• Commercial Knowledge
• Technical Requirements

Tools & Technologies

• SAP