Advisory Presales Solution Consultant - Risk & SecOps

As a Solution Consultant for Risk & Security, you enable new business by advising on risk-product solutions and aligning them with customer needs. You will collaborate with Sales, Product Management, and executives to propel revenue in your territory. You’ll lead discovery, demonstrate capabilities, and act as a domain expert across risk, security, and resilience topics. This role blends technical delivery with strategic storytelling to differentiate ServiceNow in the market.

• Support solution sales as a technical and domain expert for client-facing teams
• Lead discovery workshops and product demonstrations to map customer needs to solutions
• Answer product and technical questions from customers, partners, and colleagues
• Serve as domain SME across risk areas (risk management, internal controls, compliance, policy management, cyber risk, TPRM, BCM, resilience, privacy, ESG)
• Provide feedback to product management on enhancements addressing customer needs
• Share best practices and reusable assets to improve team efficiency
• Identify and deliver cross-product sales opportunities mapped to customer challenges
• Stay informed on competitive analyses, regulatory trends, and market differentiation
• Support or speak at marketing events, executive briefings, and user groups

• Experience 6–10 years in pre-sales solution consulting or sales engineering with GRC/SecOps knowledge
• Deep domain expertise in GRC, Information Security, Security Operations, AI Governance, Third-Party Risk, or Operational Resilience
• Executive presence and ability to engage with C-suite buyers
• Autonomous, self-starter with ownership mindset
• Technical fluency to demo products and discuss API/integration patterns
• Proficiency with the ServiceNow platform or cloud software solutions
• Experience collaborating with product management, marketing, partners, and professional services
• Strong soft skills in presentation, collaboration, and continuous skill development
• Territory management and pipeline-building experience
• Willingness to travel as needed; English and German fluency essential

• presentation能力
• collaboration
• drive to improve skills
• API/integration patterns
• SIEM
• GRC