Analyst Sr Lead, Managed Service

Position Type: Full time

Type Of Hire: Experienced (relevant combo of work and education)

Education Desired: Bachelor of Computer Science

About the role

As a Senior Business Analyst within Managed Services you will be responsible for the following:

• You will elicit, analyse, communicate, and validate business and user requirements for processes, policies, and information systems.
• Translate business needs into detailed functional specifications and collaborate with cross-functional teams to ensure successful implementation of solutions.
• You will be responsible for conducting technical analysis, developing and maintaining documentation, facilitating workshops, ensuring compliance with industry standards, supporting end-to-end project activities, and providing expertise in payments industry trends.
• You will develop and manage change controls to ensure proper documentation and approval of changes.

What you will need

• Proven experience as a Technical Business Analyst in the payments industry.
• Strong understanding of payment processing systems and compliance requirements.
• Excellent analytical, problem-solving, and communication skills.
• Experience with Agile methodologies and tools.
• Strong documentation and technical writing skills.
• Ability to work independently and as part of a team.
• Experience in developing and managing change controls.

What we offer you

• Flexible, hybrid working conditions
• Genuine opportunities to learn and grow with a Fortune 500 global Fintech
• Competitive salary and benefits including medical and personal insurances and employee share scheme