Area Services Facilities Manager

Responsibilities

• Provide leadership and management support for day-to-day operations and maintenance for government-owned supermarkets (commissaries)
• Coordinate reimbursable construction, renovations and repair work with store, client approver, service technicians and project estimator
• Ensure services are aligned with each store’s expectations through regular communication and reporting
• Ensure that all services are recorded appropriately in both JLL and government databases, as required
• Provides oversight of technicians and subcontractors for store portfolio
• Evaluate technician and subcontractor performance
• Provides contract compliance management and quality control
• Complete Engineering and Operations Audit for code compliance relative to all maintenance process and procedures
• Determine preventive maintenance scheduling intervals and work to maintain, update and improve the operational efficiency and balance of preventive and reactive maintenance services
• Analyze equipment downtime ramification and develops Emergency Response Action Plans (ERAP) in the event of equipment failure
• Ensure that proper engineering procedures and standards are being practiced and maintained
• Develop and deliver training methods, materials and programs relative to building operating standards
• Ensures the availability of an adequate inventory of tools and supplies to operate the facilities
• Provide assistance to the management and the maintenance staff in dealing with local, State and Federal code requirements and their implementation
• Manages safety compliance and systems training for the maintenance staff

Requirements

• High School diploma or equivalent
• 4+ years of work experience in a building trades supervisory role
• Minimum five years of service manager experience in maintenance programs covering multiple locations across large geographic areas (250+ square miles)
• Skilled in problem-solving, customer service, communication, planning, scheduling, and cost estimating
• Good interpersonal skills with ability to communicate well in both oral and written reports
• Hands‑on technical experience in mechanical, electrical systems, refrigeration, and/or HVAC

Hard Skills

• mechanical systems
• electrical systems
• refrigeration
• HVAC
• preventive maintenance
• contract compliance management
• quality control
• engineering procedures
• cost estimating
• emergency response action plans

Soft Skills

• leadership
• management support
• problem‑solving
• customer service
• communication
• planning
• scheduling
• interpersonal skills
• report writing
• training development

Certifications & Qualifications

• High School diploma or equivalent

Industry Keywords

• building trades
• maintenance programs
• code compliance
• service manager
• supervisory role
• geographic areas
• operations audit
• technical oversight
• subcontractor performance
• facility management

Tools & Technologies

• JLL database
• government databases
• inventory management systems
• safety compliance systems