Assessment Specialist – Closed Captioning, FCC Compliance

Responsibilities

• Evaluate closed captions for accuracy, synchronicity, completeness, and placement.
• Test live, linear, and on-demand content as applicable.
• Identify caption timing, truncation, speaker attribution, and placement issues.
• Capture test evidence and document defects with clear reproduction steps and severity ratings.
• Assess accessibility and usability of caption display settings, including discoverability, customization options, consistency across apps and inputs, preview functionality, and interaction via standard remote controls.
• Develop and execute test plans mapped to FCC requirements, produce compliance assessment reports with remediation recommendations, validate fixes, and collaborate with QA, engineering, product, and compliance teams.

Requirements

• 5+ years of experience in accessibility testing, QA, compliance testing, or video/TV device testing
• Hands‑on experience evaluating closed captioning quality
• Strong understanding of FCC closed captioning principles (accuracy, synchronicity, completeness, placement)
• Experience testing physical TV devices using remote controls
• Ability to document findings clearly with supporting evidence
• Strong written communication and reporting skills
• Experience testing smart TVs, set‑top boxes, or streaming devices (preferred)
• Familiarity with caption customization features and UI discoverability testing (preferred)
• Knowledge of CVAA or device‑level accessibility requirements (preferred)
• Accessibility or QA certifications (CPACC, WAS, or similar) (preferred)
• Certifications: CPACC, WAS