Associate Content Manager, Humanities & Social Sciences

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Stellenbeschreibung:

The Associate Content Manager is responsible for driving the successful execution of a wide range of projects – from core text revisions to continuous courseware updates to the development of new courseware.
Lead assigned projects and support Content Managers with complex revisions and other initiatives.
Manage project schedules, budgets, handoffs, and cross‑functional communication to keep development work moving smoothly and efficiently throughout the development phase.
Recruit, contract, and manage contributors and vendors responsible for producing core text content, animations, videos, and assessments.
Work in close partnership with Content Developers, Course Product Managers, Content Project Managers, Media Project Managers, and Editorial Assistants to ensure that every component of a project comes together on time, within budget, and aligned with customer and learner needs.
Facilitate handoffs and collaboration between content creators (authors, vendors, contractors), Content Developers, Media Project Managers, and Content Project Managers for core text and course‑related content.
Maintain existing content as needed, including responding to customer feedback and tickets, adjusting content for technology upgrades, and ensuring content meets required standards for accessibility and customer delivery.
Delegate to Content Developers or contractors as needed for content remediation.
Manage internal and external stakeholders and contributors, keeping everyone aligned and informed.
Flag risks and obstacles early and develop mitigation plans with Content Managers and leadership.
Identify and implement opportunities to improve efficiency, reduce rework, and streamline operations.

Requirements

Bachelor's Degree.
1–2 years of experience in project management or a related role, preferably with exposure to print or digital educational products.
Demonstrated ability to manage schedules, milestones, and handoffs for concurrent tasks in a deadline-driven environment.
Strong organizational and time-management skills, with a high degree of attention to detail.
Strong critical-thinking and problem-solving abilities, with a proactive approach to identifying and escalating risks.
Foundational understanding of or exposure to vendor and contractor coordination, including negotiating with vendors and contractors, managing contracts, and ensuring delivery within approved budgets.
Ability to coordinate and support a diverse network of external resources, such as freelancers and contributors.
Eagerness to learn and adapt to new tools and technologies within a continuous improvement mindset.
Collaborative mindset with the ability to work effectively across functions and roles, including authors, content creators, freelancers, vendors, and all internal team members.
Clear and effective communication skills for sharing complex information to a variety of stakeholders verbally, in writing, and in presentation.
Ability to work within a structured workflow while maintaining accountability at all stages of a project.
Proficiency in Microsoft Office and Adobe Acrobat Pro.
Familiarity with project management interfaces such as JIRA/Confluence.
Interest in or experience using AI tools (ChatGPT, Claude, NotebookLM) to assist with project workflows or communication efficiency.