Associate Director – Enterprise Content Systems

Responsibilities

• Serve as the enterprise product owner for Veeva Vault PromoMats and MedComms, with end-to-end accountability for platform performance, adoption, and scalability
• Define and maintain a multi-year roadmap aligned to business priorities, regulatory requirements, and omnichannel needs
• Partner with internal technology teams and Veeva to plan releases, enhancements, integrations, and upgrades
• Lead optimization of Promotional Review Committee (PRC) and Medical Review Committee (MRC) processes to reduce review cycle times while maintaining compliance
• Standardize workflows, templates, metadata, and governance across brands and regions where appropriate
• Drive adoption of content automation across the content lifecycle
• Support and integrate Digital Asset Management (DAM) capabilities to ensure seamless content storage, retrieval, reuse, and governance
• Evaluate and enable AI-driven capabilities within enterprise content systems to improve efficiency, quality, and speed to market
• Act as a strategic partner to Commercial, Medical, Regulatory, Legal, GCMT, and agency teams

Requirements

• Bachelor’s degree required, preferably in Information Systems, Life Sciences, Business, Marketing, Engineering, or related field
• 8+ years of experience in content operations, marketing technology, regulatory operations, or enterprise platform management, preferably in biotech, pharma, or life sciences
• Proven experience owning and scaling Veeva Vault platforms in a global, regulated environment
• Strong understanding of PRC/MRC processes, regulatory requirements, and compliance considerations
• Excellent stakeholder management skills with the ability to influence without authority
• Highly analytical, process-oriented, and comfortable operating in complex, matrixed organizations