Associate Director Experience Design (d/f/m)

Hamburg, Berlin, Hybrid

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We are 50|50 tech and marketing, partner‑led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

Job Purpose

As Associate Director, you will lead pitches to win new business in DACH and EMEA and oversee projects for key accounts to develop user‑centered experiences that drive measurable growth. Your focus will be on ensuring outstanding design quality to win and retain clients.

What You’ll Do

• Design excellence: As Lead Designer for pitches and key accounts, you’ll set the standard for award‑winning design that ensures user, brand, and business requirements are not just met but exceeded.
• Delivery accountability: You are responsible for the design quality and the successful delivery of your pitch or project team, setting direction, monitoring quality, and working closely with the core team to ensure overall success.
• Teamwork and collaboration: You will work closely with other departments, such as Strategy, UX, Content, and Technology, and be part of international teams across the EMEA region.
• Thought leadership: You will act as an internal and external voice, showcasing our pioneering work through speaking engagements and industry contributions to build our reputation as a growth innovation company.

What You Bring

• Craft focus: Over 15 years of experience in brand design, experience design (UX/UI), motion design and large‑scale design systems.
• Professional experience: Proven work history of working in dynamic agency environments, collaborating with international brands, and managing senior stakeholders.
• Portfolio: Outstanding track record across the entire design value chain, from developing compelling design visions to executing actionable UI and motion design tasks. Your portfolio showcases impressive results and measurable business growth.
• Tech and AI savvy: Curiosity about digital trends, AI, and new technologies, and a commitment to incorporating relevant innovations into your work.
• Communication and influence: The ability to translate design visions into compelling presentations that inspire and win over both high‑level decision‑makers and operational teams. Comprehensive professional language skills in German and English (C1 level) are required.

We Offer

• Flexible, hybrid working policy (1–2 days at the office, depending on location).
• Company pension scheme.
• Occasional breakfast/lunch at the office, Smoothie Tuesdays.
• Contribution to your health through the OpenUp platform.
• €50 personal monthly allowance via our dedicated benefits apps for use across daily expenses and lifestyle perks.
• Exclusive access to sustainable, healthy products at attractive deals.
• Social events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at The Lovies and The Webby Awards.
• Awesome clients of all sizes and across all industries.
• The opportunity for possibility: training, development, and certifications to help you develop your skills further.
• Global annual DEPT® Cares Month in which employees donate their skills to support local charities.

Why DEPT®

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA. We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get things done. It is how we work, how we grow, and how we make things that matter. At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

Diversity, Equity & Inclusion

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.