Associate Implementation Consultant – Food & Nutrition Services

Job Overview

• Lead on-site and remote implementations of the NetMenu platform, focusing on back-of-house food production operations within healthcare and higher education environments
• Deliver comprehensive training to kitchen and food service teams, sharing best practices tailored to back-of-house workflows including inventory management, retail menu operations, purchasing and receiving, and requisitions
• Collaborate closely with both internal teams and clients to ensure NetMenu is effectively integrated into food production and kitchen operations across campuses and sites
• Maintain documentation, including agendas, status reports, and implementation plans. Meet revenue and billable utilization goals through effective project delivery and client satisfaction
• Continuously expand your knowledge of NetMenu and related Illumia systems to remain the go-to expert for food production, kitchen operations, and item and recipe management implementations

Requirements

• Bachelor’s degree preferred, or 1 to 3 years of hands-on experience in back-of-house kitchen operations within a healthcare or higher education setting
• In-depth knowledge of food production operations including inventory management, retail menu operations, purchasing and receiving, and requisitions across campuses or sites
• In-depth knowledge of item and recipe creation, including production recipes, yield testing, and standardized recipe management
• Strong experience with relevant systems and proficiency in training and presenting
• Excellent writing, communication, interpersonal, and human relations skills
• Effective time management, decision-making, and organizational abilities
• Customer-first mindset with a professional appearance
• Intermediate proficiency with Microsoft Office suite
• Ability to manage stressful situations effectively

Core Competencies

Demonstrates expertise in back-of-house kitchen operations, including food production, inventory management, and recipe management, while effectively training teams and managing client relationships. Proficient in utilizing the NetMenu platform and related systems to enhance operational efficiency in healthcare and higher education environments.

Highest-signal resume keywords

• Back-Of-House Kitchen Operations
• Food Production Operations
• Inventory Management
• Training and Presenting
• Microsoft Office Suite

ATS Optimization Keywords

Hard Skills

• Food Production Operations
• Inventory Management
• Retail Menu Operations
• Purchasing and Receiving
• Requisitions
• Item and Recipe Creation
• Production Recipes
• Yield Testing
• Standardized Recipe Management

Soft Skills

• Excellent Writing Skills
• Communication Skills
• Interpersonal Skills
• Time Management
• Decision-Making
• Organizational Abilities

Industry Keywords

• Healthcare
• Higher Education
• Client Satisfaction
• Project Delivery

Tools & Technologies

• NetMenu Platform
• Illumia Systems