B2C inbound Online Sales Consultant – German Speaker - 50K package

Location: Germany / Full Remote (or hybid in Barcelona)

Experience: 2+ years in B2C Sales / Consultative Sales

My client is a well-established international education group operating in more than 40 markets worldwide.

As part of its continued growth in Germany, the company is looking for a German-speaking B2C Online Sales Consultant to join its German sales team.

This is a full-cycle, primarily inbound sales role , where you will engage with prospective students, understand their motivations and learning objectives, and guide them towards the most suitable solution.

The approach is highly consultative and customer-focused : this is not about aggressive or pushy selling, but about building trust, understanding each prospect and converting qualified interest into long-term customers.

• Full Sales Cycle: Manage prospective students from the initial contact through online consultations, follow-ups, negotiation and contract signature.
• Inbound Lead Conversion: Engage primarily with inbound prospects and convert qualified leads into new students through a structured and consultative sales approach.
• Consultative Selling: Understand each prospect’s motivations, goals and expectations before recommending the most relevant learning solution.
• Follow-Up & Engagement: Proactively follow up with prospects through phone, video calls, email and WhatsApp , including no-shows and previous contacts.
• Retention & Referrals: Maintain strong relationships with existing students and contribute to renewals, referrals and long‑term customer satisfaction.
• Pipeline Management: Maintain a healthy pipeline, organize your sales activity autonomously and ensure consistent follow‑up of opportunities.
• CRM & Reporting: Keep accurate and up‑to‑date information in the CRM and provide visibility on your sales activity and performance.
• Customer Experience: Work closely with the Service team to ensure a smooth customer journey and high student satisfaction throughout the relationship.
• German Speaker: Native or bilingual is mandatory, profesional level of English.
• B2C Sales Experience: Previous experience managing a B2C sales cycle is strongly preferred. Experience in B2B can also be considered if you have worked in a consultative, customer‑oriented environment.
• Consultative Mindset: You know how to listen, understand a customer’s needs and build trust before selling. You are persuasive without being pushy.
• Education / Service Background: Experience in education, EdTech, hospitality, fitness or another service‑driven industry is a strong plus.
• Digital Sales: Comfortable selling remotely through phone calls, video meetings, email and messaging platforms such as WhatsApp.
• CRM Experience: Comfortable working with a CRM and managing a structured pipeline. HubSpot experience is a plus, but not mandatory.
• Personality: Calm, engaging and consistent. You are comfortable building relationships with customers while remaining commercially driven and confident in closing.
• Autonomy: Highly organized and comfortable working in a 100% remote environment while staying closely connected with your manager and the wider German team.