Berlin, Germany Sonova Conversion Rate Optimization Manager

Why Here?

Sonova envisions a world where everyone can enjoy the delight of hearing. The company develops innovative solutions that improve hearing health and human connection, from personal audio devices and wireless communication systems to hearing aids and cochlear implants. This role sits within the Product & Optimization team, which drives measurable improvements across global markets in a dynamic, collaborative environment with high autonomy.

What Will You Do?

As a Conversion Rate Optimization Manager at Sonova, you will own, optimize, and personalize the digital experience to drive measurable increases in conversion rates across the digital journey. You will work alongside UI/UX specialists, content strategists, developers, and analysts to identify, map, and resolve user pain points across the digital journey. Additionally, you will analyse customer journeys, develop hypotheses for improvement using qualitative and quantitative insights, set up and run A/B tests, and communicate results to Marketing and Country teams while tracking team KPIs.