Business Analyst – Financial Innovation & Customer Engagement

About the Role

We are looking for a Business Analyst to support a team of Subject Matter Experts working on financial innovation topics including digital assets, embedded finance, RegTech, and FinTech solutions .

The Business Analyst will play a key role in supporting analysis activities, structuring information, preparing business cases, and interacting with customers and partners . The position acts as a bridge between subject experts, technology teams, and external stakeholders , helping translate complex concepts into clear insights and actionable initiatives.

This role is part of a small and dynamic team focused on innovative financial services and emerging business models across the European market .

Key Responsibilities

Support to Subject Matter Experts

• Assist Subject Matter Experts in analyzing financial innovation topics, technologies, and emerging business models .
• Support the preparation of research, analysis, and documentation related to financial services innovation.
• Help structure and document European business cases, market developments, and partnership models .
• Contribute to the development and maintenance of the knowledge platform documenting financial innovation initiatives .

Business Analysis & Project Support

• Conduct business analysis related to financial services innovation projects .
• Assist in the preparation of business cases, concept notes, and strategic analyses .
• Structure information and insights to support decision-making and project development .
• Support the evaluation of FinTech, RegTech, and ecosystem partnership opportunities .

Customer & Partner Interaction

• Act as a point of contact for customers and partners , supporting communication and information exchange.
• Assist in preparing presentations, workshops, and discussions with customers .
• Gather and analyze customer needs and feedback related to financial innovation initiatives.

Market & Ecosystem Analysis

• Monitor developments in the European financial services innovation ecosystem .
• Support analysis of emerging business models, market trends, and technology developments .
• Contribute to research on financial innovation and ecosystem partnerships .

Working Environment

• Work within a small, agile, and highly collaborative team .
• Collaborate closely with subject matter experts, technology specialists, and external partners .
• Participate in initiatives exploring innovative financial services and new business models .

Qualifications

• Degree in Business, Finance, Economics, Technology, or a related field .
• 3–7 years of professional experience as a business analyst, consultant, or similar role.
• Experience within:
• financial institutions,
• consulting firms,
• FinTech companies, or
• innovation teams in financial services.

Skills and Competencies

• Strong analytical and structured thinking skills .
• Ability to translate complex financial and technology topics into clear business insights .
• Strong communication and presentation skills .
• Ability to work effectively with experts, technology teams, and customers .
• Interest in financial innovation, digital finance, and emerging financial services models .
• Strong understanding of IT systems, digital platforms, and technology environments , enabling effective interaction with technology teams and evaluation of technology-driven solutions.

Personal Profile

• Curious and proactive with a strong interest in financial services innovation .
• Comfortable working in a dynamic and multidisciplinary environment .
• Strong collaboration mindset and ability to support cross-functional teams .
• Customer-oriented and capable of engaging with external stakeholders .