Business Operations Sales Analyst

In this role you will support the Enterprise EMEA Sales team by ensuring smooth sales operations, accurate order execution, and strong customer support. You’ll act as a bridge between Sales, Operations and other internal teams to enable efficient processes and a excellent customer experience. You’ll manage forecasts, orders, and reporting while driving continuous process improvements. This is a hands-on role at a tech leader shaping scalable, data-driven sales operations across EMEA.

• highly competitive salaries
• comprehensive benefits package

• Handle inquiries from Enterprise customers across EMEA and ensure timely resolution
• Support Sales with processes and systems: account setup, follow-ups, order processing, pricing, quotes, rebates, claims, and revenue management
• Forecast collection and review; manage backlog and allocation with planning; coordinate with operations and warehousing for timely delivery
• Create and maintain operational reports on shipping, backlog, and forecast for visibility on performance and pipeline
• Utilize SAP, Vistex, Salesforce, Excel, and Agentic to ensure data integrity and streamline analytics
• Collaborate with Sales, Account Management, Finance, Operations, Planning, Warehouse and external customers to resolve issues and improve processes
• Contribute to ongoing regional Sales Operations process development and efficiency improvements

• 3+ years in business operations, sales support, or customer service in Enterprise environments, preferably in high-tech
• Bachelor’s degree or equivalent professional experience
• Strong problem-solving, attention to detail, customer focus, and ability to manage complex tasks independently in a fast-paced setting
• Excellent teamwork and communication with the ability to build relationships internally and with customers
• Solid organizational skills, time management, and ability to prioritize
• Proficiency in Microsoft Office Suite, SAP, Vistex, Salesforce, Excel; willingness to learn new tools
• Occasional travel around 3% of the year

• customer-focused
• strong communication
• collaborative mindset
• SAP
• Vistex
• Salesforce