Case Manager Assistant (all genders)

As a Case Manager Assistant , you support our Case Management team in the structured administration and coordination of funding projects. You ensure that data is complete and up to date, deadlines are met, and administrative project processes run smoothly.
With your meticulous and structured way of working, you play a key role in enabling our Case Managers to handle their projects efficiently and to the highest quality standards. In this role, you serve as an important link between clients, internal teams, and our internal systems.

About innoscripta

innoscripta is a fast-growing technology company with the vision of setting the global standard for transparency, compliance, and data structures in research and development management. Through our platform Clusterix , we enable companies to manage innovation processes efficiently, transparently, and at scale. Today, thousands of businesses already rely on our solutions. Together, we are making research and development more measurable, structured, and digital worldwide.

Your Responsibilities

Maintain and update customer, project, and case data in our internal systems

Coordinate and organize client appointments while tracking outstanding tasks and follow-ups

Request and follow up on missing information and documentation from clients

Review incoming documents for completeness and quality, ensuring accurate and reliable data records

Communicate proactively with clients to obtain missing data and documentation within required deadlines

Monitor relevant deadlines and ensure a structured administrative project workflow

Support the Case Management team with day-to-day organizational and administrative tasks

Document and maintain all relevant information in our internal systems

Your Profile

Ideally 1–4 years of professional experience in an administrative or organizational role

Structured, detail-oriented, and reliable working style

Strong organizational skills with the ability to coordinate multiple tasks simultaneously

High level of customer and service orientation

Excellent German language skills (C2), both written and spoken, as well as strong proficiency in Microsoft Office, particularly Excel

What We Offer

A permanent employment contract offering long-term career stability

Career growth and development opportunities , including individualized training and clear career paths up to leadership positions

An international and dynamic work environment with flat hierarchies and short decision-making processes

Ownership and responsibility from day one, with the opportunity to actively shape and improve processes

Additional benefits , including:

EGYM Wellpass

Public transportation subsidy

Childcare allowance

Individual learning opportunities through Coursera

On-site fitness room at our Munich office

Regular team events, summer parties, and Christmas celebrations

Office Locations

Work Mode

On Site

Department

Case Management

Job Type

Full-Time

You can find our data protection information for applicants regarding the processing of your personal data here .