Cash Application/Collection/Billing Analyst

ASRC Federal is seeking a detail-oriented Cash Application/Collection/Billing Analyst within our Shared Services Center onsite at our Reston, VA location. Cash Application/Collection/Billing Analyst is responsible for processing customer payments daily and supporting billing functions to ensure accurate and timely recording. The employee will also perform other various duties to include research, verification, working with multiple departments both internal and external, processing payments and adjustment processing.

Work location: Hybrid work schedule (Tuesday & Thursday typically in office)

Key Role

• Process and apply customer payments accurately and timely
• Research and resolve unapplied cash and payment discrepancies
• Follow up on outstanding payments and support collection efforts
• Generate and distribute customer invoices
• Process billing adjustments, credits, and collections as needed
• Verify payment information and supporting documentation
• Work with internal teams and external customers to resolve account issues
• Maintain accurate financial records and audit trails
• Prepare and distribute reports related to cash receipts and billing activity
• Utilizes external payment systems to identify incoming payments for the timely application of cash (e.g., Procurement Integrated Enterprise Environment -- WAWF, Invoice Payment Platform -- IPP)
• Analyzes open accounts receivable report to identity net effect and over/under balances.
• Consistently deliver excellent customer service to all internal/external customers

Requirements

• High School Diploma or GED equivalent required, college level accounting classes or Accounting Degree preferred.
• Minimum of 3+ years' of relevant work experience is mandatory.
• Hybrid work schedule (Tuesday & Thursday typically in office)
• Ability to read, understand and follow oral and written instructions.
• Two years minimum of Costpoint and MS Office.
• Must be well organized and detail oriented.
• Ability to meet deadlines and goals in a high volume, fast paced environment is required.
• Strong understanding of billing and collection processes
• Knowledge of various collection techniques
• Knowledge of billing procedures
• Outstanding communication and interpersonal skills