Client Data & Analytics Associate (f/m/d)

Help us use technology to make a big green dent in the universe! Kraken powers some of the most innovative global developments in energy. We’re a technology company focused on creating a smart, sustainable energy system. From optimizing renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone. It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future.

Kraken Customer

What we do: build the most AI-driven, innovative, forward-thinking platform for energy management. From optimizing resources to delivering cost-effective, exceptional customer experiences through advanced Customer Information Systems (CIS), billing, meter data management, CRM, and AI-driven communications, Kraken is powering the next wave of innovation in the energy industry.

Why we do it

Future energy will not look like energy as we know it today. We need to not just think about our future, but build for it. Now.

Who are we looking for?

We’re looking for an influential data and analytics associate who’s excited to work directly with clients — helping them build modern data capabilities, coach on data best practices, and help them get transformative from Kraken data.

The role

You’ll work directly with Kraken clients to help them develop modern, transformative data and analytics capabilities as part of their broader Kraken transformation.

Responsibilities

• Guide them as they rebuild critical reporting & analytics on Kraken data
• Coach client teams on “what good looks like” in analytics practices — including roles, tools, and processes
• Occasionally get hands‑on with sample SQL or BI to help unblock or demonstrate
• Translate client needs into clear input for Kraken product and engineering
• Part coach, part practitioner, part translator — helping clients adopt Kraken data smoothly and build lasting data capabilities to drive their transformation
• Play a strategic role in establishing vision, practices, and playbook as one of the first hires onto a new client‑facing data team

Qualifications

• 2+ years of experience in data analytics, business intelligence or related field (e.g., analytics manager, director, data consultant)
• Strong grasp of modern data practices (team structure, tools, ways of working)
• Familiarity with SQL and modern BI tools – enough to recognize and speak to what “good” looks like & construct examples
• Excellent communication, collaboration and presentation skills
• Experience working in an agile, product‑led context
• Excitement for a fast‑paced, high‑autonomy, fun environment
• Strong influencing skills and ability to challenge traditional ways of thinking

As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. We consider all applicants without regard to race, colour, religion, national origin, age, sex, gender identity or expression, sexual orientation, marital or veteran status, disability, or any other legally protected status.