Client Solutions Lead (Food & Groceries) - Global Business Solutions - Munich

In this role you lead a team of account managers to ensure flawless campaign execution and revenue-driven upsells for TikTok in the DACH Food & Nutrition segment. You will build strategic client relationships, collaborate with cross-functional teams, and advocate for client needs to influence product development. You operate autonomously, drive data-informed decisions, and help scale a world-class client solutions practice. This is a high-impact, customer-obsessed leadership position at the intersection of marketing, product, and analytics.

• Lead, coach, and mentor a team of account managers to foster high performance
• Develop data-driven campaign strategy and scaling best practices
• Provide ongoing guidance and professional development for career growth
• Build scalable processes for a fast-growing environment
• Develop deep expertise in TikTok business solutions and clearly articulate value to clients in Food & Nutrition vertical
• Maintain up-to-date knowledge of TikTok features, ad products, measurement capabilities, and attribution models
• Consult with clients on capabilities, best practices, and strategies to drive performance
• Leverage data to identify trends and develop playbooks and case studies
• Collaborate with product, engineering, measurement, marketing science, and creative ops to troubleshoot issues and support product innovation
• Share insights to shape advertising strategy, offerings, and product roadmaps
• Support business reviews, strengthen client relationships, and ensure successful campaign execution
• Identify strategic priorities, growth opportunities, and operational efficiencies
• Influence product and company decisions with data-driven insights and industry expertise
• Develop resources such as best practice guides and vertical-specific strategies
• Take initiative with a high degree of autonomy in managing priorities and driving results

• 5+ years of experience managing and mentoring high-performing teams in account management or sales
• Experience building relationships with marketing decision-makers at brands and agencies
• Digital marketing experience across the full marketing funnel
• Strong track record in performance advertising and scaling across multiple platforms
• Ability to analyze data and extract actionable insights to optimize campaigns
• Knowledge of tracking, attribution, and measurement tools (e.g., Pixel, API, MMPs, CLS, BLS, MMM, MTA)
• Problem-solving and escalation skills for complex issues
• Fluent in German and English

• customer obsession
• autonomy
• strong communication
• digital marketing
• campaign performance analysis
• data-driven decision making