Client Success Account Executive – Hospitality

Responsibilities

• Managing a portfolio of client accounts, building strong relationships and ensuring reliable support
• Leading regular client check-ins to review progress, aligning on goals, and addressing any questions
• Responding to ongoing client needs, providing timely updates and proactive solutions
• Interpreting campaign results and translating performance data into clear, actionable insights
• Collaborating with internal teams to drive strong campaign performance and deliver excellent service
• Other duties as assigned

Requirements

• Bachelor’s degree in marketing, business, hospitality, or related field
• 3+ years of experience in account management, hospitality marketing, or agency experience supporting hospitality clients is a plus
• Proven experience managing large or high-touch client accounts with multiple points of contact
• Strong communication, presentation, and problem-solving skills
• Ability to synthesize campaign data into clear, strategic recommendations
• Confident managing multiple deadlines and priorities
• Familiarity with CRM tools (HubSpot) and project management platforms (Asana)