Cloud Solution Architect (CSA) – Exchange Online & Exchange Server (M/F/D)

Cloud Solution Architect (CSA) – Exchange Online & Exchange Server (M/F/D)

Concentrix is seeking an experienced Cloud Solution Architect (CSA) specializing in Exchange Online, Exchange Server, and Microsoft 365 Administration & Governance to help customers modernize their messaging and collaboration platforms.

Key Responsibilities

Messaging & Collaboration Architecture

• Design and architect enterprise-scale messaging solutions based on Microsoft best practices.
• Lead Exchange modernization and transformation initiatives.
• Define migration strategies from on-premises Exchange environments to Exchange Online.
• Develop long-term messaging and collaboration roadmaps.
• Conduct architecture reviews and technical assessments.

Exchange Online & Exchange Server

• Design, implement, and optimize Exchange Online environments.
• Lead Exchange Hybrid and migration projects.
• Manage mail flow architecture, transport rules, connectors, and routing configurations.
• Design and review High Availability (DAG) and Disaster Recovery strategies for Exchange Server.
• Troubleshoot complex messaging and coexistence scenarios.

Microsoft 365 Administration

• Administer and govern Microsoft 365 tenant services.
• Manage Exchange Online, Teams, SharePoint Online, OneDrive, and Entra ID integrations.
• Define operational standards and administration frameworks.
• Optimize Microsoft 365 service health, performance, and adoption.
• Lead tenant consolidation and modernization projects.

Governance & Compliance

• Define Microsoft 365 governance strategies and operational models.
• Implement retention policies, litigation hold, eDiscovery, and compliance controls.
• Partner with security teams to ensure secure messaging architectures.
• Design controls aligned with regulatory and compliance requirements.
• Establish governance frameworks for mailbox lifecycle management.

Customer Advisory

• Act as primary technical advisor for strategic customer engagements.
• Facilitate workshops, roadmap discussions, and executive briefings.
• Present technical solutions to both technical and business audiences.
• Guide customers through Microsoft 365 operational transformation.

Required Qualifications

• 10–15+ years of experience in enterprise messaging and collaboration environments.
• 5+ years of experience working with Exchange Online and Microsoft 365.
• Proven experience delivering large-scale Exchange migration projects.
• Strong understanding of Microsoft 365 administration and governance.
• Excellent customer-facing consulting and architecture experience.
• Strong communication and stakeholder management skills.
• Fluent in English and Turkish.