Commercial HVAC Service Agreement Sales Representative

Responsibilities

• Prospect, research, and qualify potential customers utilizing Carrier’s equipment installed base, referrals, internal leads, directories, and competitor sites.
• Make effective sales presentations, conduct customer needs assessment, answer questions and secure new customer maintenance agreements.
• Establish customer rapport and effective questioning techniques to identify the prospect’s needs, budget, decision-making process, timeline, and next steps.
• Develop proposals to address customer’s needs to close sales.
• Perform site surveys and facility walkthroughs to identify equipment and site conditions in order to evaluate customer needs and create proposal for maintenance agreements.
• Utilize applicable sales tools such as Salesforce to track and effectively develop and active backlog of sales opportunities.
• Collaborate with operations to deliver quality results on Maintenance Agreements and resolve customer issues.

Requirements

• High School Diploma / GED and 2+ years sales or business development experience in technical industry/service OR Bachelor’s degree and 1+ years of HVAC systems experience
• Must be able lift/carry 20 lbs, climb ladders/stairs, be comfortable working on roofs/platforms
• Ability to travel statewide daily up to 50%

Core Competencies

Demonstrates expertise in sales and business development within the technical industry, with a strong focus on HVAC systems and customer relationship management. Proficient in utilizing sales tools to track opportunities and develop proposals that meet customer needs.