Commercial Operations & Events Specialist

Overview

Commercial Operations & Events Specialist

BIOCON BIOLOGICS

At Biocon Biologics, we are creating a model for the future of healthcare for all. We are a leading company in the biosimilars revolution where patients come first. Our ambition is to impact a billion lives and we do this by fostering a culture of affordable innovation, patient centricity and disruptive thinking. We are a multicultural global company where employees have a purpose and passion to work closely with partners and patients.

We have proven end-to-end expertise in the field of biosimilars, from development, manufacturing, clinical development, regulatory approvals to commercialization.

We have a long-term commitment to bring high quality affordable biosimilars to patients all over the globe.

Background and Experience Required

• Bachelor degree or Ausbildung in business and marketing related field.
• Track record of detail-oriented project and operational work in an international organization.

Job Description

Objective: The Marketing and Event Support Specialist ensures smooth and compliant execution of marketing operations by managing administrative, source-to-pay, and event-related processes reliably and on time. The role supports marketing and sales teams by keeping orders, projects, events, and payments organized, tracked, and closed efficiently.

Roles & Responsibilities

• Raise marketing-related purchase requisitions, obtain the needed approvals, and track the process until the purchase order is issued.
• Be the day-to-day contact for suppliers on quotes, order status, delivery confirmations, and basic questions; coordinate with internal Procurement as needed.
• Track invoices end-to-end (correct PO reference, matching, clarifications) and follow up with Accounts Payable until payment is completed.
• Keep clean documentation for spend/projects (quotes, approvals, POs, invoices, proof of delivery/service) in the agreed folders/systems.
• Support simple marketing projects operationally: timelines, deliverables, status follow-ups, and closure, including final invoice/payment.
• For salesforce/marketing events with HCPs/pharmacists: coordinate with the external events agency, collect/compile required documents, and track approvals.
• Create and track event-related POs, as required, and ensure event-related invoices are processed and closed correctly.
• Support Product Managers with administrative tasks, e.g., ordering materials/services, tracking budgets vs. actuals, vendor follow-ups.
• Organize larger internal/external meetings: scheduling, invites, logistics, agendas/minutes support, and follow-ups.
• Escalate issues early (missing approvals, blocked POs, invoice disputes, missing documents) and help resolve them with the right stakeholders.

Competencies

• Very strong organization and follow-through; detail-oriented and able to manage many tasks without dropping items.
• Comfortable with admin-heavy Purchase-to-Pay work and required systems, especially SAP.
• Solid MS Office skills, especially Excel, and confident working with Teams/SharePoint-style document storage.
• Clear, polite communication in writing and on the phone with suppliers and internal stakeholders (Procurement, AP, Marketing, Sales).
• Basic understanding of compliance-sensitive event documentation and approval flows, especially for HCP-related activities.
• Able to work with an external agency and keep processes moving (reminders, checking completeness, tracking status).
• Proactive mindset: spots problems early, asks the right people, and escalates when needed.
• German + English working proficiency.

This range of responsibilities are of a general nature. Individual objectives to achieve by the Employee are agreed with the direct Manager on an annual basis within the process of objectives setting. Objectives are to be verified and updated according to the current business needs.