Community & Social Media Manager (m/f/d)

Your Mission: Engage customers, build a strong community!

As our Community & Social Media Manager , you will build and own voize's end‑user community and social presence, turning the everyday experiences of care workers who use voize into a movement, so voize becomes the brand frontline workers genuinely love, talk about, and recommend.

Your Daily Business - No two days are alike

• You will build voize's end-user community from zero — choose the platform, seed it with power users, run onboarding, and keep it alive day to day
• You will own organic social for end users: create and publish content (written content and short‑form video + visuals)
• You will capture and publish user stories, testimonials, and user-generated content from real care staff (nurses, care workers, frontline workers)
• You will establish the social & community playbook for voize: tone of voice, content pillars, cadence, response guidelines
• You will lay the groundwork for events, champion/ambassador programs, and KOL partnerships for voize

Your Skillset - What you bring to the table

• You have 3‑5 years of experience owning community and/or organic social for a B2B SaaS, healthTech, or purpose-driven brand. You have ideally built a channel or community from scratch
• You have strong experience owning community platforms such as Facebook groups, Slack, Discord, WhatsApp communities
• You are a hands‑on content creator who writes well and can produce short‑form video / visuals on your own
• You are an authentic and empathetic communicator, who can earn trust with a sensitive, demanding audience (care workers)
• You are fluent in German and can communicate comfortably in English

Growing Together – what you can expect at voize

• We are a fast‑growing startup, that means you will tackle challenges, grow quickly, and make a real impact, giving frontline workers more time for people
• We foster an open, collaborative culture with regular team events, whether you work from our Berlin office or remotely across Germany
• Become a co‑creator of our success with stock options
• Generous perks: 30 vacation days plus your birthday off, Germany Transport Ticket, Urban Sports Club, regular company off‑sites, and access to learning platforms such as Blinkist and Audible, plus free language courses
• You decide when you work best, that means flexible working hours and a good hybrid set‑up.