Corporate Travel Consultant

Responsibilities

• Advise and arrange travel for corporate business customers
• Conduct analysis and research on travel options
• Arrange and book domestic and international business travel
• Use various Global Distribution Systems (GDSs)
• Ensure compliance to customers’ agreed travel policy
• Use positive telephone service techniques
• Collaborate within your team to coach, mentor, and provide constructive feedback

Requirements

• Passion for excellence in client service
• Native GDS expertise (Sabre or Amadeus is Preferred)
• Professional communication (written and verbal)
• Attention to detail
• Act with integrity
• Strong understanding of the travel industry
• Resolving customer issues quickly and independently
• Teamwork and openness to feedback

Core Competencies

Demonstrates expertise in arranging and booking domestic and international business travel while ensuring compliance with travel policies. Strong focus on client service excellence, effective communication, and teamwork within a collaborative environment.

Hard Skills

• Travel Arrangement
• Travel Analysis
• Booking Domestic Travel
• Booking International Travel
• Compliance Management

Soft Skills

• Customer Issue Resolution
• Team Collaboration
• Mentoring
• Constructive Feedback
• Integrity

Industry Keywords

• Corporate Travel
• Travel Policy Compliance
• Client Service
• Travel Options Analysis

Tools & Technologies

• Sabre
• Amadeus
• Global Distribution Systems