Customer Care Expert - Portuguese Market (Hybrid/Remote) (Fully Remote)

• Provide care to users through calls, chats, and email.
• Understand user business goals and guide them through their journey.
• Analyze user behavior and content to determine effects on satisfaction.

Qualifications:

• Fully proficient in Portuguese and fluent English.
• 1+ years of customer service experience.
• Proactive problem-solver with great communication skills.

Work Model:

• Hybrid (minimum 2 days per week in Dublin office) or fully remote.
• Must be located and eligible to work full-time in Ireland.

Wix

Wix makes it possible for anyone to succeed online. Since 2006, we’ve grown to around 5,500 employees in 22 countries, launched over 40 products, and serve over 278 million users worldwide.