Customer Relationship Associate (Teller) - Part-Time - Berlin

Start a meaningful career with a schedule you can count on.

Join First Federal Community Bank as a Part‑Time Customer Relationship Associate (Teller) and make a real difference every day by serving customers, building relationships, and helping people reach their financial goals - all while maintaining a schedule that fits your life.

This role is ideal for someone who enjoys working with people, values a consistent schedule, and wants to grow a long‑term career in their local community. No prior banking experience is required; we provide comprehensive training and ongoing support.

Open Opportunity: Customer Relationship Associate (Teller)

Reports to: Financial Center Manager

FLSA Classification: Non‑Exempt, Hourly Position

Status: Part‑Time

Location: First Federal Community Bank, 4737 US 62, Berlin, OH 44610

Banking is about people, and our team is comprised of some of the best!

JOB SUMMARY

As the first face our customers see, you set the tone for their entire experience with First Federal Community Bank. You’ll create lasting impressions by delivering exceptional service and making every customer our top priority.

In this role, you’ll educate customers on solutions for their financial needs, promote First Federal products and services, and build strong relationships through meaningful, engaging interactions all while handling personal transactions with accuracy and care.

Your active participation in organizations and community events demonstrates First Federal’s commitment to Invest in Our Community. You’ll embrace opportunities for professional growth, collaborate with a supportive team, and bring attention to detail that makes you an essential part of our success.

WHAT YOU'LL DO

• Welcome customers and create memorable experiences that make them feel valued.
• Receive deposits, cash checks, process withdrawals, and handle transactions with accuracy and care.
• Educate customers on financial solutions, promote First Federal products and services, and build strong relationships through engaging interactions.
• Answer questions about debit cards, online banking, and other services, both in person and over the phone.
• Balance your cash drawer daily and maintain a well‑stocked, organized workstation.
• Demonstrate knowledge of all financial services to cross‑sell products that meet customer needs.
• Embrace ongoing professional development and utilize Learning & Development tools to grow your skills.
• Represent First Federal with integrity and enthusiasm at community events and organizations.
• Adapt to changing business needs with a positive attitude, solve problems quickly, and maintain high ethical standards.

WHAT WE'RE LOOKING FOR

• High school diploma or equivalent.
• Strong customer service skills and a passion for helping others.
• Good computer skills and interpersonal communication skills.
• Ability to operate office equipment, including computer, calculator, copier/fax, and scanner.
• Basic knowledge of debits and credits (or willingness to learn).
• Ability to multi‑task and adapt to change.
• Ability to complete an in‑house training program.
• Attention to detail and accuracy in handling transactions.
• Professionalism, integrity, and adaptability in a fast‑paced environment.
• Commitment to personal growth and community involvement.

WHY CHOOSE FIRST FEDERAL COMMUNITY BANK?

• Consistent Part‑Time Schedule : Predictable hours with no rotating shifts.
• Weekends : We are only open a half‑day on Saturdays and always closed on Sundays.
• Holidays : Paid holidays when the Financial Center is closed, including observances such as Old Christmas and Ascension Day.*
• Paid time Off : Generous amount of paid time off available after 1 year of employment – plus paid volunteer time to support non‑profits important to you.
• Professional Growth : We have a dedicated training department at our Dover, Ohio Headquarters committed to your development and also have opportunities for on‑the‑job training for skill building.
• Great Place to Work Perks : Birthday recognition, milestone anniversary recognition, annual wellness fair, loan discounts, deposit account perks, on‑site fitness center in North Dover.
• *Eligibility requirements apply.

First Federal Community Bank is an equal employment opportunity employer.