Customer Solutions Sustainability Development & Implementation Specialist (flexible in European countries)

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**Fiche de poste :**
**Customer Solutions Sustainability Development & Implementation Specialist (Europe)**
**- Flexible open for European countries -**
**Job Summary**
The Customer Solutions Sustainability Development & Implementation Specialist is part of UPSu2019s
**Solution & Development (SOLDI)**
organization within Customer Solutions. In this role, you act as a
**Sustainability Subject Matter Expert (SME)** , driving the development and deployment of innovative, customer-centric sustainability solutions across Europe.
You will play a key role in shaping and expanding UPSu2019s
**sustainable solutions portfolio** , supporting customers on their decarbonization and circular economy journeys. This includes designing scalable products as well as tailored solutions that create measurable environmental and business value.
The role combines
**solution design, project leadership, and customer engagement** , requiring strong collaboration with Sales, Marketing, Revenue Management, Corporate Sustainability teams, and other Customer Solutions functions. You will lead cross-functional initiatives and virtual project teams to deliver impactful solutions that help
**win, grow, and retain business** .
**Key Responsibilities**
**Sustainability Solution Development & Delivery**
Design, develop, and implement
**innovative sustainability solutions and products**
aligned with customer needs and UPS strategic priorities
Build and evaluate
**business cases for new sustainability offerings**
Translate customer sustainability challenges into
**practical, value-driven logistics solutions**
**Customer Engagement & Consultancy**
Act as a
**trusted advisor**
to customers on sustainability topics (e.g., carbon reduction, insetting, offsetting, circular economy)
Support
**customer discussions, pitches, and workshops**
together with Customer Facing teams
Identify opportunities to
**enhance customer value and deepen partnerships through sustainability**
**Project Leadership & Implementation**
Lead and deliver
**medium-complex, cross-functional projects**
across the region
Manage virtual project teams and stakeholders, ensuring timely and high-quality delivery
Drive implementation while effectively navigating
**cross-functional alignment and resistance**
**Product Ownership & Continuous Improvement**
Own and manage selected
**Customer Solutions sustainability products** , ensuring performance, relevance, and scalability
Monitor operational effectiveness and drive
**continuous improvement initiatives**
Identify opportunities to expand or optimize existing solutions
**Data Analysis & Insights**
Analyse operational and carbon-related data to
**derive actionable insights and recommendations**
Evaluate solution performance pre- and post-implementation to ensure
**measurable impact**
**u200b**
**Stakeholder Management & Collaboration**
Partner closely with
**Sales, Marketing, Revenue Management, Corporate Sustainability** , and other Solution teams
Ensure
**transparent communication**
and alignment across all project stakeholders
Contribute to building
**sustainability knowledge and capability**
within Customer Solutions
**Qualifications & Experience**
**Education & Experience**
Bacheloru2019s degree (or international equivalent) preferred
Experience in
**supply chain, logistics, sustainability, or consulting environments**
is an advantage
**Skills & Competencies**
Strong
**analytical and problem-solving skills**
with the ability to think innovatively
Proven ability to
**manage projects and drive execution across functions**
Customer-focused mindset with strong
**consultative and communication skills**
Ability to work independently with a
**high level of ownership and accountability**
Collaborative team player with a
**proactive, solution-oriented approach**
**u200b**
**Sustainability Knowledge (Preferred)**
Understanding of key sustainability topics, including:
Carbon emissions and reporting
Insetting and offsetting mechanisms
Circular economy principles
Passion for sustainability and its role in supply chain transformation
**Technical Skills**
Proficiency in
**MS Office tools (Excel, PowerPoint, Word)**
Advanced Excel and data analysis skills are an advantage
**Additional Requirements**
Good understanding of
**UPS products, services, and network operations**
(preferred)
Strong verbal and written communication skills in
**English**
**Why Join UPS Customer Solutions?**
At UPS, youu2019ll be part of a team that is
**actively shaping the future of sustainable logistics** . This role offers the opportunity to combine
**innovation, customer impact, and sustainability leadership** , working at the intersection of strategy, operations, and environmental transformation across Europe.
**Type de contrat:**
en CDI
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