Customer Support Agent - DUTCH - Emergency Response for Premium Customers (Fully Remote)

• Respond to emergency calls and coordinate measures after accidents.
• Arrange roadside assistance and ensure customer mobility.
• Assist customers in locating stolen vehicles using GPS tracking.

We Offer:

• Night shift from 00:00-08:00 with rotating days off.
• Hybrid or 100% remote work model with up to 30 days from other European countries.
• Comprehensive training and onboarding support.

Qualifications:

• Fluency in Dutch (C2) and English (C1) is required.
• Strong verbal and written communication skills and professional telephone etiquette.
• Valid EU working permit and Spanish NIE+NUSS number.

Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Around 10,000 associates at 36 locations support national and international customers, fostering a global and inclusive culture.