Customer Support Representative (Fully Remote)

• Deliver friendly, knowledgeable phone, email, and chat support to customers.
• Guide customers through product features, troubleshooting, and best practices.
• Collaborate cross-functionally with Product, Success, and Engineering to surface feedback and resolve issues.

What You Bring:

• A knack for clear, confident, and friendly communication.
• Experience in customer support, technical support, or billing support.
• Strong multitasking and prioritization skills — you stay calm under pressure.

Why You’ll Love It Here:

• A mission-driven company with genuine customer love.
• A collaborative, ego-free culture that celebrates progress over perfection.
• Opportunities to grow and advance as Skimmer scales.

Skimmer

Skimmer modernizes the pool and spa service industry with a SaaS platform used by over 6,000 pool pros. We are a private equity–backed, fast-growing company with a collaborative, ego-free culture of big thinkers.