Customs Broker | Build & Launch Customs Operations in Germany

From Ukraine to Europe: Nova Post Europe is already operating in 16 countries and continues to grow every day. Our team is united by a desire to move forward, achieve results, and build scalable logistics infrastructure across Europe. We are looking for people who want to create more — a large-scale European project born in Ukraine.

We are looking for a Customs Broker who will ensure fast and uninterrupted customs clearance processes, and will also build and launch an in-house customs brokerage function in Germany from scratch.

Main Responsibilities

• Launch of customs brokerage function in Germany: creation and development of in-house customs operations (in-house brokerage) to support business scaling
• Customs clearance management for import/export/transit flows (B2C / C2C)
• Ensuring full regulatory compliance and zero penalties due to errors in classification or documentation
• Communication with customs authorities and operational issue resolution with customs office in Mainz
• Process optimization for high-volume parcel flows
• Daily work with customs systems and internal tools, including troubleshooting technical issues
• Support of e-commerce logistics operations and uninterrupted customs processing
• Customs warehouse coordination and prevention of operational backlog
• Ensuring accuracy of classification, tariff assignment, and documentation.

Key Requirements

• Valid and officially recognized Customs Broker certification in Germany (mandatory)
• 3+ years of experience as a customs declarant / customs broker
• Strong expertise in e-commerce / parcel logistics (B2C / C2C flows)
• Deep understanding of EU import, export, and transit procedures
• Fluent German (mandatory — working level for communication with customs authorities)
• English – conversational (B2 or higher)
• Experience working with customs authorities in regulated environments
• Strong technical skills (customs systems, declaration software, MS Office, fast adaptation to tools)
• Strong attention to detail and compliance mindset.

What we offer

• €5,000 – €5,300 gross/month (~€64,000 gross/year)
• Opportunity to build customs brokerage function from zero in a fast-growing international company
• High ownership and autonomy in decision-making
• Direct impact on EU customs operations development
• Modern systems and full operational support
• International team with open communication culture
• Career growth within a scaling European logistics network.

Everything starts with the first step.